Upcoming Webinar - Xerox Case Study Six Best Practices for Agent Knowledge Management

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Added by kanasoftware, 3 years ago

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KANA is pleased to have Mary Fenlon, Director of Knowledge Management at Xerox and John Chmaj, Chief Knowledge Management Strategist at KANA present on ways Xerox has followed each practice to generate value for agents, customers. Watch this live webinar on June 22, 2011 at 10:00 AM PDT / 1:00PM EDT
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