The Corporate Management of Crises
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Added by arjarosz, 32 weeks ago
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Findings of market research commissioned by docleaf and conducted by VAR International, to assess how well UK industries are prepared to manage a crisis.

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Andy, who is your ideal contact within a corporate? Is this PR officer or Marketing Officer? How often do you get involve with CxOs? This is a new area for me and I am intrigued. If it was not for your documents uploaded to edocr, I would have never guessed such a market segment existed. In this respect, edocr can be treated a knowledge sharing network.

Best regards
Manoj

 
 

Hi Manoj,
Crisis planning can only be implemented successfully if it is driven from the top. We often see it being passed down to H&S or security, but experience proves that without a C-level champion it is doomed to fail. When a company faces the media in a major incident, it is not the H&S officer who is in the media firing line, and at potential risk of corporate manslaughter charges. It is the MD or the CEO. In today's lightning paced media age, a poorly prepared organisation is exposed and its reputation rapidly damaged. Crisis management is essentially good management - making good strategic decisions that protect and enhance the company's people and brand.
I am pleased to share some other documents from our internal knowledge bank on edocr, and will look to see what might be of general interest. If anyone has any specific requests for information in this area, I will be more than happy to help.
Regards
Andy

 
 

Andy

I have been talking internally about creating special interest groups (SIG) within edocr for better collaboration. Perhaps you might be interested in setting up a SIG for crisis management. If so, please let me have your wish list with respect to features and functions. This should allow increased awareness around the subject matter with documents initiating the dialogue. The end-goal must be better revenue opportunities and growing market. What do you think?

I will be keen to repeat the same for EIPP (e-invoicing).

Best regards
Manoj

 
 

In a nutshell, I am asking you to become the champion for "Crisis Management".

Best regards
Manoj

 
 

Manoj
Very happy to help put this together and promote the awareness of crisis management. What sort of features are we talking about? I would suggest any input of documents can be subdivided into four sections:
1. strategic crisis management issues (planning, risk management, crisis team formation etc)
2. human aspects (psychological support services)
3. business continuity management
4. media & communications
I can see a real value in people being able to share case studies, articles, company plans (in those firms that put these in the public domain) - if these can provoke discussion, and an edocr SIG platform facilitates this, then it should benefit everyone.
That's my initial thoughts but am happy to elaborate if you need more specifics. Drop me a line if you would like to discuss further.
Kind regards
Andy

 
 

Andy, many thanks. Can you upload a picture to your profile, please?

Best regards
Manoj

 
 

Andy, What I just realised is that we need to provide the ability to have one-to-one conversations within edocr, similar to Facebook. I actually posted this URL to facebook, so if anyone else is interested, they can read this conversation. Once-written, Many-read impact.

Best regards
Manoj

 
 

Andy

You might be interested in http://www.edocr.com/doc/84/global-sourcing-council-inaugural-meeting-ag...
which includes a keynote speech from Richard Levick on crisis management. The man behind this initiative is David Kinnear, and if interested I can introduce him to you. He also has a profile here (http://www.edocr.com/user/dkinnear) and been discussing extensively about adding further services to edocr with both corporate and retail in mind. You might also be interested in connecting with David through interacting with above mentioned document (ah! the purpose of edocr).

Best regards
Manoj