Over the past few weeks I have received a spate of questions regarding Procurement Insights, and in particular the services offered through Hansen Consulting and Seminars. In short what do I do, and how can I help an organization.
To begin, one does not have to be in the throes of a disaster to benefit from my area of practice. While demanding situations in which bridging the chasm between an expected outcome and the reality of unrealized results is certainly something for which I am known, it is often my ability to see a problem on the distant horizon and structure the appropriate response that has generated the greatest level of client satisfaction.
What makes what I do unique is that I am unencumbered by a commitment to promote a particular methodology such as SCOR or Six Sigma because it is either trendy or has been recommended by the latest expert.
While I have a great deal of respect for both the insight and determination it takes to develop a “standard,” I realized a long time ago that true expertise is directly related to an ability to recognize, understand and successfully adapt to the changing variables of a dynamic world. In short, what is popular is not always right, and what is right is not always popular. And I firmly believe that an attempt to consign and confine a real-world practice to a set of “universal” standards that fail to recognize the disparate requirements of diverse stakeholders has proven to be folly. An 85% rate of ERP/e-Procurement initiative failure gives testimony to this fact.
