The following is an interesting question I received from a Master of Science (M.Sc.) Business Technologies student who is working on her thesis “Measuring Confidence in Supply Chain Management System: An empirical approach.”
Reader Question:
My name is Diana Esparza, M.Sc. Electronic Business Technologies full time student at the University of Ottawa. Currently, I am working on my thesis proposal “Measuring Confidence in Supply Chain Management System: An empirical approach”. Although, Supply chain practitioners concur that confidence is an indispensable element that enables enterprises to maximize customer value and diminish operating costs, no academic research has been conducted. Hence, the purpose of my research is to provide enterprises with a standard methodology that measures the level of confidence within the supply chain management system. I want to develop a model that weight reliability within the supply chain since it can assist companies in gaining or enhancing supply chain operational excellence by building an efficient and cost effective supply chain.
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