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The People Factor

“A supply chain is not an abstract network driven by processes and machines, but a real network driven by people. Good supply chains run on good people. Supply Chain Success will be impossible without the right talent, which is becoming rarer every day thanks to the global talent war. Any organization that does not have a good process in place to identify necessary skills, evaluate organizational gaps, and identify, recruit, develop, and maintain talent is doomed to become a second class citizen in the emerging international market.”

Succeeding in a Dynamic World: Supply Management in the Decade Ahead
Joint Report by ISM, CAPS and A.T. Kearney
2007