http://www.edocr.com/tags/user-generated-content Latest 25 items en http://www.edocr.com/doc/62/crisis-management-news-oct-10-2007 <p>A fortnightly publication of news related (loosely) to crises, that goes out to over 5,000 businesses worldwide. This week, a very useful How To guide - to writing fake reviews on user content sites. Also a great lesson in how NOT to react to online criticism of your product. Read on - I hope you enjoy it, and please let us know what you think.</p> http://www.edocr.com/doc/62/crisis-management-news-oct-10-2007#comments communications crisis Crisis Management docleaf newsletter reputation reviews SEO user -generated content Web 2.0 Wed, 10 Oct 2007 09:29:50 +0100 arjarosz 448 at http://www.edocr.com