What is it?
Adding Documents to Forums and Tickets on Zendesk can be daunting, as you need to find the Documents first, ensure they are up to date and keep uploading every time a new Ticket is responded to.
No more.. We have made this process simpler for you.
Upload all your Documents to edocr.com, then simply call them within Zendesk to add them to relevant Forums and Tickets. No need to worry about replacing these when new versions of Documents are released. Simply replace them at edocr.com, and the changes will be followed through automatically.
Want to learn more about Zendesk?
What else can I get from edocr.com?
Your Documents are read by Customers through Zendesk and by Prospects from Social Networks and Search Engines in addition to our growing community of over 99,545 Professionals and Businesses. We capture all their activity and let you export Leads to your favourite CRM such as Salesforce.com for Lead Nurturing.
What our Customers say?
"If you manage Support or anyone in your team and haven't looked at @edocr for Zendesk - you're missing out on saving tons of time. It's the platform for getting documents to your support clients in real time."
- Cesar Yamuta, Support Lead,
How it works?
Upload your brochures, data sheets, user manuals, customer guidelines, certificates, warranties, terms and conditions, white papers, case studies, reports, articles, presentations, etc to edocr.com.
Once in Zendesk, drag and drop the Documents from edocr Widget to Forums and Tickets to enrich your Customer Help Desk, saving time.