Better Health and Social Care Joint-Working and More Tailored Care With
New Specialist Database at West Berkshire Council
West Berkshire Council Adult Social Care, Berkshire NHS Healthcare Foundation Trust and
CareWorks have implemented a fully integrated client record information system that facilitates
seamless provision of care between the community mental health team and other social care
(PRWeb UK) November 6, 2009 -- West Berkshire Council’s Community Mental Health Team (CMHT) is one of
the first in the country to have access to a specialist integrated IT system. The integrated client record information
system developed by CareWorks facilitates seamless provision of care between the community mental health
team and other social care teams. It has resulted in better team working, the development of better, more tailored
care and also provided management benefits.
The community mental health team are a specialist jointly managed team of people from West Berkshire Council
and the Berkshire Health Care Trust who work together to provide services for people who suffer from severe and
enduring mental illness or severe emotional distress / disturbance. West Berkshire CMHT have been using the
new CareWorks system since February 2009.
Before it was developed, health and social care staff had two separate client record information systems.
Information had to be put into each system separately which duplicated information and created a risk of
introducing errors. With the new system all Community Mental Health Staff including those who work out of
hours have access to the most up to date information from a single central point.
As no off-the-shelf product was available, West Berkshire Council Adult Social Care engaged CareWorks to
develop a bespoke product, CareWorks RAISE Mental Health. The new system had to take into account health
and social care’s different rules about reporting, recording and sharing data and classifying referrals. It had to
address deep seated concerns from healthcare staff abou