TESTING AND ASSESSMENT:
AN EMPLOYER’S GUIDE
TO GOOD PRACTICES
U.S. Department of Labor
Employment and Training Administration
PURPOSE of the GUIDE
In today’s competitive marketplace and complex legal environment, employers face the challenge
of attracting, developing, and retaining the best employees. Michael Eisner, CEO of the Disney
Corporation, recognized the impact of personnel decisions on a business’ bottom-line when he
remarked, “My inventory goes home every night.”
This Guide is designed to help managers and human resource (HR) professionals use assessment
practices to reach their organizations’ HR goals. It conveys the essential concepts of employment
testing in easy-to-understand terms so that managers and HR professionals can:
™ Evaluate and select assessment tools/procedures that maximize chances for getting the right fit
between jobs and employees.
™ Administer and score assessment tools that are the most efficient and effective for their
™ Accurately interpret assessment results.
™ Understand the professional and legal standards to be followed when conducting personnel
FORMAT of the GUIDE
This Guide is structured around a set of assessment principles and their applications. The
information is organized so that readers from a variety of backgrounds will find it to be clear and
™ Each chapter covers a critical aspect of the assessment process. The issues involved in each
aspect are outlined at the beginning of each chapter.
™ Thirteen principles of assessment are explained in the Guide. The last chapter (Chapter 9)
serves as a review by summarizing the main points of the thirteen principles.
™ To assist readers in finding additional information, links to relevant websites are imbedded in
the text throughout the Guide.
In addition, Appendix A offers a list of resource materials for those interested in more
information on a particular topic.
™ Appendix B is a glossary for quick clarification of terms and concepts.
The Guide is design