Data Entry of Waybills Allows Fortune 100 Shipping Firm to 'Fly through'
Customs - FAST
Fortune 100 shipping and logistics giant takes advantage of global BPO firm's fast-turnaround,
data entry services to quickly capture waybill shipment data from international packages.
El Paso, TX (PRWEB) October 27, 2009 -- To maintain their commitment to provide fast international shipping
services and comply with international customs regulations, an undisclosed Fortune 100 shipping and logistics
firm turned to global BPO firm, DATAMARK, Inc., to perform data entry services for the company's
Critical to the firm's ability to generate the manifest documents required to clear inbound cargos through
customs, data is captured from scanned waybill images and remotely entered into the company's system.
In an effort to reduce cargo delays and the costs associated with those delays, DATAMARK developed a
dynamic staffing model that leverages the company's onshore, near-shore, and offshore data processing facilities
to meet the demanding throughput requirements.
"Because of large volume fluctuations and critical turnaround times, we structured our staffing and workflow to
accommodate their demanding manpower requirements", commented Sandra Garcia, DATAMARK Commercial
Manager. "The solution we developed…is extremely flexible, supporting the large fluctuations by strategically
structuring 250 full time staff across three shifts, which enables the client to process twenty-four hours a day, six
days a week."
As accuracy and timeliness are critical to clearing Customs without financial penalties, data entry is performed
on the airbills with the nearest approaching estimated time of arrival to insure that manifests can be generated,
transmitted and verified by customs in the time dictated by regulation.
From 1989 to present, DATAMARK has performed data entry services on over 1.75 billion airbill invoice forms
- the equivalent of 200 billion keystrokes.
About DATAMARK, Inc:
DATAMARK has b