EnergyPoint Research Announces 2009 Natural Gas Midstream Customer
Satisfaction Results
EnergyPoint Research, a Houston-based independent market research company specializing in
the oil and gas industry, recently announced results from its 2009 Natural Gas Midstream
Services Survey. The survey, a successor to a similar study conducted by EnergyPoint in 2006,
focuses on customers’ satisfaction with midstream providers across a range of categories,
including gas gathering, processing and treating, transportation, storage and natural gas liquids
services.
Houston, TX (PRWEB) November 10, 2009 -- EnergyPoint Research, a Houston-based independent market
research company specializing in the oil and gas industry, recently announced results from its 2009 Natural Gas
Midstream Services Survey. The survey, a successor to a similar study conducted by EnergyPoint in 2006,
focuses on customers’ satisfaction with midstream providers across a range of categories, including gas gathering,
processing and treating, transportation, storage and natural gas liquids services.
Rating first overall in this year’s survey is Copano Energy, which owns and operates assets in Texas, Oklahoma
and the Rocky Mountains. In addition to its overall first-place ranking, the Houston-based company rated first in
the categories of gathering and processing/treating. The company also captured top regional rankings in the
Onshore Gulf Coast, Texas Intrastate and Mid-continent markets.
“Copano rated well with respondents across a range of attributes, categories and regions. The company showed
particular strength in the all-important areas of operations and personnel, and enjoyed standout ratings in service
and professionalism,” said Doug Sheridan, managing director of EnergyPoint Research. “Although it’s easy to
focus on the size and scope of some of the larger players in this space, many survey respondents found the service
and execution offered by Copano, as well as runner-up MarkWest Energy, to be quite appealing.”
Other category winners