<p>Royal Mail plc
Royal Mail plc
H1 2013-14 Results
27 November 2013
Royal Mail plc
This presentation contains various statements and graphic representations (together, “forward-looking statements”)
that reflect management's current views and projections with respect to future events and financial and operational
performance. The words “target”, “objective”, "growing", "scope", "platform", "future", “forecasts”, "expected",
"estimated", "accelerating", "expanding", "continuing", "potential" and "sustainable" and similar expressions or
variations on such expressions identify certain of these forward-looking statements. Others can be identified from
the context in which the statements or graphic representations are made. These forward-looking statements, as
well as those included in any other material discussed as part of this presentation involve known and unknown
risks, uncertainties, assumptions, estimates and other factors, which may be beyond Royal Mail's control and which
may cause actual results or performance to differ materially from those expressed or implied from such forward-
looking statements. All statements (including forward-looking statements) contained herein are made as of the date
of this presentation and Royal Mail disclaims any obligation to update any forward-looking statements, whether as a
result of new information, future events or results or otherwise. There can be no assurance that forward-looking
statements will prove to be accurate, as actual results and future events could differ materially from those
anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking statements
due to the inherent uncertainty therein.
Forward-Looking Statements
1
Royal Mail plc
Moya Greene
Chief Executive Officer
Royal Mail plc
H1 2013-14 Overview
Key Messages
3
Financial performance in line with our expectations
– Low single digit revenue growth
– Margin expansion
– Growth in underlying cash flow
Parcels now 51% of Gr