Request FREE - Case Study - Roto-Rooter Unclogs its
Dispatch System with System i .Net Extension
Description:
Roto-Rooter needed to improve the efficiency of its
radio-based dispatch system for service technicians.
Using ASNA Visual RPG and DataGate from
BluePhoenix, Roto-Rooter was able to build a new
Web services-based “service-dispatch” application
and equipped its technicians with GPS-enabled mobile phones to
better automate its dispatch processes. This case study describes
how the new application system allows Roto-Rooter to:
• provide better and faster customer service
• increase revenue to the company, since the technicians are
able to complete more service calls in a day
• be more efficient in handling calls and data and helping
dispatchers make the best service assignments
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