Author Father Agile & Lean coach www.crisp.se Consultant Henrik Kniberg henrik.kniberg@crisp.se @HenrikKniberg Spotify – the unproject culture (+ failure story ”how to burn €1 billion”) Passion for Projects keyote, May 21, 2013 Henrik Kniberg Boring but important practical info about these slides Usage Feel free to use slides & pictures as you wish, as long as you leave my name somewhere. For licensing details see Creative Commons (http://creativecommons.org/licenses/by/3.0/) Downloading the right font This presentation uses the ”Noteworthy” font. If you’re using Mac OSX 10.7 or later it should be preinstalled. If you’re on a Windows or older Mac OS then you need to download the font from here: http://tinyurl.com/noteworthy-ttc •  On Windows right-click the font file and select ”install”. Then restart Powerpoint. •  On Mac, double-click the font file and press ”install font”. Then restart Powerpoint. The PDF version of these slides has the font embedded, so you don’t need to do anything. On the other hand you don’t get the fancy animations. Font test The quick brown fox jumps over the lazy dog The quick brown fox jumps over the lazy dog How the font shows up on your computer: How the font is supposed to look: (screenshot from my computer) Regardless of font appearance, if that text doesn’t fit nicely into the box then you’re going to need to download the right font, or switch to a new font and fiddle with the slides to make sure things fit. Purpose of this presentation Show that projects aren’t the only way to get stuff done Henrik Kniberg 01:32 Success = ? Henrik Kniberg What is a successful project? Henrik Kniberg Scope Budget Schedule nah.... What is a successful project? Henrik Kniberg Project A Project B Project C Scope Budget Schedule Scope Budget Schedule Customer Users Development team Customer Users Development team Customer Users Development team Scope Budget Schedule Happy stakeholders! Happy stakeholders! Measuring success Henrik Kniberg Happy development team Happy users Surveys Do they come back more often? Do they stay longer? Happy stakeholders Measure the stuff that really matters! Proxy metrics Do they listen to more music? Do they share more music? 01:32 A unique & expensive experiment Henrik Kniberg Experiment: Build the same product twice, in different ways Henrik Kniberg Project 1 Project 2 Mission Improve society Reduce maintenance cost Requirements Unclear Clear Delivery Agile (= Iterative/incremental) Big bang User involvement Continuous None Team’s influence over technology choices High None Tech platform Java (programming language) Siebel (CRM system) Hypothesis: second version will be cheaper (and better). PUST – ”polisens utredningsstöd” Henrik Kniberg