Enhancements to GetThere’s Ticket Manager
Exchange Are Now Available to Corporations
GetThere Solution Helps Corporations Save Significant Time and Money with Exchanges for Partially
Flown Itineraries, Touchless Improvements and Clear Exchange Cost Displays
June 22, 2010 07:03 AM Eastern Daylight Time
SOUTHLAKE, Texas--(EON: Enhanced Online News)--Sabre Travel Network today introduced groundbreaking
enhancements to GetThere’s(R) (http://www.getthere.com) already industry-leading airline ticket exchange
capability. GetThere’s, the world’s leading travel and collaboration management solution, annual benchmark survey
reports business travelers exchange between 20 and 50 percent of all tickets. GetThere’s new Ticket Manager
Exchange allows these travelers to easily exchange a ticketed reservation online, saving corporations the cost of
manual intervention and ensuring policy-compliant re-booking. Enhancements include exchanges on partially-flown
trips, as well as clear, automatic exchange cost calculations.
Early adopting GetThere corporate customers using the new Ticket Manager Exchange have seen 55 percent
average savings on transaction fees for the touchless exchange booking and an additional 14 percent on average in
airfare savings. Similarly, an early adopting travel management company (TMC) estimates that online exchanges have
increased by as much as 50 percent since the rollout of the new GetThere capabilities. The TMC cites automation
efficiency wins within their own operations as a result of the product capabilities and the successful adoption by
corporate online users.
“With the rollout of Ticket Manager Exchange, my company, Wyndham Worldwide, has seen online exchanges
increase by 30 percent,” said Joanne McNellis, travel manager. “Since my TMC automates all of the processing with
no manual intervention, and we combine that with the use of sophisticated mid-office exchange business rules, we’ve
recorded savings exceeding 70 percent off the typical service fee we used to incu