This paper examined the impact of the COVID 19 pandemic on the functionality of organizations in Nigeria. The study is qualitative and adopted a phenomenology design, with primary data collection instrument consisting of interviews and observations. 15 participants were adopted from five organizations each selected purposively from five notable sectors in the country. Analysis was issued based and focused on the use of a priori themes such as provided by the research questions of the study. Findings revealed that one of the differentiating impacts of the COVID 19 pandemic on organizations was based on their forms of operation and the level to which their services or functions were digitized or virtual. While some organizations have only been able to operate minimally, others have shifted their focus to their online platforms. This paper concludes by affirming that while most crisis events have adverse effects and damage to the organization, the approach and strategic response of organization is a key factor in determining the level of their loss, and their capacity for resilience and stability in such crisis. The paper further recommends that 1 organisations should increase the digitalization of their activities and works especially in this period of the Covid 19 pandemic 2 Organizations should focus on building robust and yet flexible operational processes not fixated by location or region given the dynamic nature of the business environment. Gabriel, Justin. M. O. | Keremah, Onayante Monday | Okpara, Emmanuel Nwabriegwu | Isaac, Susan Ndidi | Francis, Wendy Nkiru | Mills, Roseline Bamidele "A Multi-Sectoral Assessment of the Impacts of Covid-19 Pandemic Outbreak on Organisational Functionality in Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-6 , October 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33563.pdf Paper Url: https://www.ijtsrd.com/management/operations-management/33563/a-multisectoral-assessment-of-the-impacts-of-covid19-pandemic-outbreak-on-organisational-functionality-in-nigeria/gabriel-justin-m-o
International Journal of Trend in Scientific Research and Development (IJTSRD)
Volume 4 Issue 6, September-October 2020 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470
@ IJTSRD | Unique Paper ID – IJTSRD33563 | Volume – 4 | Issue – 6 | September-October 2020
Page 918
A Multi-Sectoral Assessment of the Impacts of Covid-19
Pandemic Outbreak on Organisational Functionality in Nigeria
Gabriel, Justin. M. O.1; Keremah, Onayante Monday2; Okpara, Emmanuel Nwabriegwu2;
Isaac, Susan Ndidi2; Francis, Wendy Nkiru2; Mills, Roseline Bamidele2
1Ph.D., Senior Lecturer,
1,2Department of Management, Faculty of Management Sciences, Rivers State University, Port Harcourt, Nigeria
ABSTRACT
This paper examined the impact of the COVID-19 pandemic on the
functionality of organizations in Nigeria. The study is qualitative and adopted
a phenomenology design, with primary data collection instrument consisting
of interviews and observations. 15 participants were adopted from five
organizations each; selected purposively from five notable sectors in the
country. Analysis was issued-based and focused on the use of a priori themes
such as provided by the research questions of the study. Findings revealed
that one of the differentiating impacts of the COVID-19 pandemic on
organizations was based on their forms of operation and the level to which
their services or functions were digitized or virtual. While some organizations
have only been able to operate minimally, others have shifted their focus to
their online platforms. This paper concludes by affirming that while most
crisis events have adverse effects and damage to the organization, the
approach and strategic response of organization is a key factor in determining
the level of their loss, and their capacity for resilience and stability in such
crisis. The paper further recommends that: (1) organisations should increase
the digitalization of their activities and works especially in this period of the
Covid-19 pandemic (2) Organi