Helping a
consumer-driven travel
planning portal scale
development
Founded in 2007 by avid travelers, our client provides an online travel planning portal, which combines
planning tools with travel related content, so that travel enthusiasts could find inspiration, plan trips
and book travel. Our client wanted to improve the online travel-planning experience for the customers
of their portal. Our client also wanted to combine the features of an information repository, decision
support tool, and a platform for travel related social networking , comparison shopping and booking;
thereby making it an all encompassing experience for the customers.
Our client’s success was dependent on its ability to deliver a unique travel site that would help users
find the best destinations for their unique needs. Our client wanted to be the first company that
provides end-to-end travel solution right from the choice of the appropriate destination by screening
a user’s budget, age, maximum travel distance and preferred vacation activities to quickly identity
best-fit destinations, to actually booking the whole itinerary.
To be able to capture the market, our client wanted to build a fully functional travel portal within a very
aggressive time frame, but lacked resources experienced in UI technologies, scalability and, quality
assurance. Our client was also looking to integrate with various third party providers and wanted a team
with extensive experience in integration. The team was also required to have experience in working on
short releases while handling dynamically changing product requirements and change requests.
Some of the challenges which our client faced were:
	
•			Achievement	high	performance	benchmark:	At	least	1000	concurrent	users	and	scalable	up	
to	100,000	users	within	12	months	of	commercial	launch
	
•			Achievement	 user	 acceptance	 benchmarks:	 Acceptance	 from	 200	 friendly	 and	 1,000	
external users in 2-3 months after beta launch
	
•			Integration	with	numerous	third	party	service	prov