Helping a
consumer-driven travel
planning portal scale
development
Founded in 2007 by avid travelers, our client provides an online travel planning portal, which combines
planning tools with travel related content, so that travel enthusiasts could find inspiration, plan trips
and book travel. Our client wanted to improve the online travel-planning experience for the customers
of their portal. Our client also wanted to combine the features of an information repository, decision
support tool, and a platform for travel related social networking , comparison shopping and booking;
thereby making it an all encompassing experience for the customers.
Our client’s success was dependent on its ability to deliver a unique travel site that would help users
find the best destinations for their unique needs. Our client wanted to be the first company that
provides end-to-end travel solution right from the choice of the appropriate destination by screening
a user’s budget, age, maximum travel distance and preferred vacation activities to quickly identity
best-fit destinations, to actually booking the whole itinerary.
To be able to capture the market, our client wanted to build a fully functional travel portal within a very
aggressive time frame, but lacked resources experienced in UI technologies, scalability and, quality
assurance. Our client was also looking to integrate with various third party providers and wanted a team
with extensive experience in integration. The team was also required to have experience in working on
short releases while handling dynamically changing product requirements and change requests.
Some of the challenges which our client faced were:
• Achievement high performance benchmark: At least 1000 concurrent users and scalable up
to 100,000 users within 12 months of commercial launch
• Achievement user acceptance benchmarks: Acceptance from 200 friendly and 1,000
external users in 2-3 months after beta launch
• Integration with numerous third party service prov