Economic Recovery Opens the Door to Employee
Turnover
A 50 Percent Increase in Employee Turnover is Likely, Says MRINetwork®
May 03, 2010 09:03 AM Eastern Daylight Time
PHILADELPHIA--(EON: Enhanced Online News)--As the economy recovers, companies are likely to experience
as much as a 50 percent increase in employee turnover as a result of their competitors’ renewed recruiting
efforts.While it may be possible to develop a blocking strategy to stem the tide, management needs to rethink how
they handle exiting employees to protect their company image, according MRINetwork®, one of the world’s
largest search and recruitment organizations.
“Most companies routinely conduct exit interviews,” says Tony McKinnon, president of MRINetwork, “but
unfortunately few of them use the information they garner for the company’s benefit. And yet, a poorly delivered exit
interview can affect the morale of the existing employee population and undermine the company culture.”
McKinnon believes that treating exiting employees with respect and conducting meaningful exit interviews with them
can positively impact a company’s employment brand. “Smart companies know that their employment brand is as
important as their corporate brand,” he says. “It reflects the organization’s humanity and its culture, and it supports
the people who are in front of customers every day.”
The primary aim of the exit interview is twofold, according to McKinnon: To learn the reasons for the person's
departure, on the basis that criticism is a helpful driver for organizational improvement; and to allow the organization
to transfer knowledge and experience from the departing employee to a successor or replacement.
“The exit interview provides insight into management succession planning,” says McKinnon. “Good people often
leave because they are denied opportunity to grow and advance. If this is happening, organizations need to know
about it and respond accordingly.”
McKinnon offers examples of questions aimed at both ascertaining t