December 2004
asks the right questions!
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FAQs
Adding Cell Phone Numbers to Directory Assistance;
Get the 411
What is the plan to add cell phone numbers to directory
assistance?
Six major wireless telecommunications carriers in the United States have developed a
plan to allow cell phone subscribers to choose to add their mobile numbers to a
wireless 411 service. Information in the database will only be made available for
nationwide directory assistance calls. Importantly, if subscribers do not register for
the service they will not be included. There is no fee for listing a number.
What it is:
o This opt-in database will be managed by a high-security, third-party data
firm, Qsent. The data will not be held by any of the carriers. Only directory
assistance operators will be able to access this data and then only one
number at a time.
o Anyone who calls directory assistance (411, 0-0-Info, 555-1212, etc.,) may
ask for a landline or a cell phone number. If the cell phone number is listed,
the operator can provide it. If a number is not included in the database, the
caller may request a home or office number.
o The caller will be charged the normal fee associated with 411 calls (which
varies by state and provider)for this service.
What it is not:
o Cell phone numbers will not be listed in print directories such as white pages
or Yellow Pages
o Cell phone numbers will not appear in Internet directories
o Telemarketers will have no access to this information
Will telemarketers call listed cell phone numbers?
No telemarketing calls will be generated as a result of adding a cell phone number
to the wireless 411 service. Telemarketing to cell phones is already illegal. Some
telemarketers do mistakenly call cell phones using auto dialers and old lists
(number portability means that some mobile numbers were home or numbers
before). Con