Online College @ Greenville Technical College
Handbook
Vision
Online education will facilitate engaging course instruction- providing what students
are looking for via the Internet, video, satellite, and other technologies so that
students can achieve their educational goals, anytime and anywhere with 0 trips to
campus within the next 10 years.
Mission
It is the mission of Greenville Technical College’s Online and Non-Traditional Programs
Division to provide quality education to all students in a learning environment through
state-of-the-art technology and convenient scheduling that is both supportive of the needs
of the complete student and academically sound in both content and delivery.
Major Components
Admission and Registration Center
The overall strategy is to increase applications to allow for more selectivity in the
admissions process as well as increase enrollments.
Student Information System (Powered by Datatel college-wide)
Student Intake System – Admissions and Registration
Call Center
The overall strategy is to provide technical and customer service support to both faculty
and students.
Operations Center
The overall strategy is to manage the entire operations of the division, which includes
internal operations, ACSinc (division’s Internet Provider - ), video on demand, Media
Services of Greenville Technical College, software contract companies, and the ALERT
Center (Florida).
Academic Center
The overall strategy is to develop and maintain all online courses of the division and to
train all department heads and faculty teaching or evaluating online courses.
Goals and Objectives
The Online College is committed to providing the resource information you will need to
facilitate effective and interactive online courses. It is the goals and objectives of Online
to motivate, inform, develop, suggest and recommend.
Introduction
This handbook has been designed to help online faculty (adjunct and full-time), staff, and
administrators learn about Online