Member of SOCAP International, see page 71
Provided financial support for the publication
of the Consumer Action Handbook.
corporaTe consumer conTacTs
The following directory lists the addresses and phone numbers for hundreds of Corporations.
Many companies have a special department that handles consumer questions and concerns. Other
companies opt to list their corporate headquarters. If you do not find the company you are looking
for, try checking your public libraries for the following resource books:
• The Standard & Poor’s Register of Corporations, Directors and Executives
• Trade Names Directory
• Standard Directory of Advertisers
• Dun & Bradstreet Directory
To identify the name of a company that manufactures a specific product, check the product label and
other documents given to you at the time of your purchase. The Thomas Register of American Manufacturers,
another book available at many public libraries, might also be helpful. It lists the manufacturers of
thousands of products.
If you have a complaint about an item or service, it is usually best to go back to the seller BEFORE you
contact the companies in this directory. Follow up with a letter, phone call or e-mail message to the
consumer affairs department of the company to let them know about your complaint and whether the
seller was able to resolve your problem. Consumer affairs offices are set up within companies because
they want to hear from you.
A&W Restaurants, Inc .
See: YUM! Brands, Inc .
1900 Colonel Sanders Ln .
Louisville, KY 40213
Toll free: 1-866-456-2929
AAMCO Transmissions, Inc .
201 Gibraltar Rd .
Horsham, PA 19044
610-668-2900 ext . 224
Toll free: 1-800-292-8500 ext . 224
Toll free: 1-888-346-3226
Abbott Nutrition Products
625 Cleveland Ave .
Columbus, OH 43215-1754
Toll free: 1-800-227-5767
ABC, Inc .
500 S . Buena Vista St .
Burbank, CA 91521-4551