ADMINISTRATIVE GUIDELINES FOR COMMUTER BENEFITS PROGRAM
EFFECTIVE APRIL 16, 2003
1 POINTS OF CONTACT
a Policy Issues and Department of Transportation (DOT) Contract Office of
Human Resources Management (OHRM)
James A. Stevens (Primary) – (202) 720-8248 – email@example.com
Constance Smith (Secondary) – (202) 720-8386 – firstname.lastname@example.org
b Scheduler for Metropolitan Washington Area Faremedia Distribution
Office of Operations (OO) – Dwayne E. Jones – (202) 720-3302 –
c Carpool/Parking Coordinator – Metropolitan Washington Area
Jan Crowder (OO) – (202) 720-6270 – email@example.com
d DOT Account Manager for Transit Subsidy Stacey
Clark – (202) 366-7257; firstname.lastname@example.org
e DOT Account Manager for SmarBenefit Program
Pam Frey – (202) 366-6902 – email@example.com
a Information on the Commuter Benefits Programs can be located on the USDA
Work/Life Website at http://www.usda.gov/da/employ/ffwg.htm.
b Forms may be obtained by contacting designated mission area/agency/staff office
Commuter Benefits Coordinator (CBC).
3 FAREMEDIA DISTRIBUTION – METROPOLITAN WASHINGTON AREA
a CBC should contact OO, Cedric Drake, on any issues regarding the scheduling of
distribution dates and locations.
b OO is responsible for scheduling and coordinating ALL Metropolitan Washington
area faremedia distribution with DOT.
c CBC is responsible for distributing the quarterly and make-up schedule to their
4 FAREMEDIA DISTRIBUTION – FIELD LOCATIONS
a DOT Account Manager is responsible for the distribution of faremedia to
mission area/agency designated field CBC. The distribution is done via
Federal Express to the designated field CBC.
b CBC is responsible for receipt and immediate review of the faremedia to
determine accuracy. If any discrepancies are found, the CBC will immediately
contact the DOT Account Manager and report the discrepancies.
c DOT Account Manager will respond to the designated CBC with