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Situation Summary
Each year, corporations across the United
States ship in excess of six billion packages
at a cost of more than $58 billion. Only 10
to 15 percent of these packages are shipped
by employees using carrier-provided desk-
top package shipping solutions. Many
organizations don’t realize that the lack of
visibility and controls around the shipping
process is estimated to cost more than $1
billion annually.
Motorola recently took action to harness
its package shipping expenses and found a
partner in an unconventional place – its travel
management company (TMC), American
Express Business Travel. T&E budgets have
expanded to include services beyond the
traditional travel costs of air, hotel, car rental
and dining, and now encompass package
shipping, event ticketing, teleconferencing and
other business services. American Express
Business Travel helps clients answer this
challenge through the American Express
Intelligent Online Marketplace (AXIOM),
powered by Rearden Commerce. AXIOM
helped Motorola take a more strategic
approach to reducing desktop shipping
expenses, while providing a superior user
experience to ensure broad adoption.
Motorola and the American Express
Intelligent Online Marketplace, powered
by Rearden Commerce
As a Fortune 100 communications leader
with global presence and impact, Motorola
is known around the world for innovation
and leadership in wireless and broadband
communications. It selected AXIOM for a
number of key capabilities:
• Visibility and control: To help reduce the
overall cost of desktop shipping, Motorola
recognized it needed a more effective way
to set and communicate desktop shipping
policies to thousands of employees across
the U.S. Meeting this need, AXIOM gives
Motorola unprecedented visibility into
what’s being shipped and how, letting
the company set and manage shipping
policies at the point of purchase.
• Procurement flexibility: AXIOM’s flexi-
bility allowed Motorola to easily add its
existing non-production shipping carriers
and guide employees to negoti