www.docfinity.com / page
Whether your processes revolve
around documents, represent a series
of events, or both, your data is a
launching pad to drive work and
decision making efficiently across
Look – No Hands! Using BPM and
Workflow to Drive Work Efficiently
Across the Enterprise
By Jim Thumma, Vice President of Sales and Marketing, Optical Image
Do you remember the first time you rode your bike without gripping
the handlebar? “Hey—look—no hands!” you probably exclaimed with
excitement. If you’re lucky, you ended the trip on your bike, bearing a
bright smile rather than a skinned knee.
Planning for a business process management (BPM) and workflow
implementation bears some resemblance to riding hands free, only on a larger scale. Whether
or not you stay on course isn’t just a matter of luck. You need to know where your business
is headed; understand what you are striving to achieve; streamline your processes to ensure
efficient routing; anticipate the unexpected; keep a sharp eye out for change; and make changes
on the fly so you remain steady till the end.
Presuming you’ve read the first two articles in this series (Developing an Enterprise Vision for
Business Process Automation and Indexing for the Enterprise: Retrieve Your Documents 100%
of the Time), you already learned the importance of establishing a clear organizational vision.
You also know ECM is data driven, and you learned tips for effective indexing so information
can be found when it’s needed and leveraged enterprise-wide. BPM and workflow build on
Whether your processes revolve around documents, represent a series of events, or both, your
data is a launching pad to drive work and decision making efficiently across your organization.
If you understand the unseen as well as the obvious benefits of automation, you will visualize
more clearly the long-term value across the enterprise. Knowing what questions to answer
before you start helps