The cornerstone of all effective relationships is trust. When we think of verbs that often accompany trust, they tend to be words like ‘earned’ or ‘established’. Few words can indicate a fractured relationship as when ‘broken’ or ‘lost’ are paired with trust.
THE THREE MOST POWERFUL WORDS IN ANY
RELATIONSHIP: “I TRUST YOU”
The cornerstone of all effective relationships is trust. When we think of verbs that often
accompany trust, they tend to be words like ‘earned’ or ‘established’. Few words can
indicate a fractured relationship as when ‘broken’ or ‘lost’ are paired with trust. It is
noticeable when trust erodes, and those relationships can include business, personal and
therapeutic. Industries spend large sums of money learning how to achieve trust.
Marketing firms examine what names, phrases and messaging achieves it, and magazines
have established quizzes that demonstrate whether someone has the capacity to be
trustworthy. Simply put, TRUST is a billion dollar industry without a “how to” guide as to
how to achieve, maintain and propagate.
To complicate things further, trust is a word with great variability based on who is
surveyed. Individuals have different standards as to how they begin to trust others or the
process by which trust can diminish in relationships. What we share is a list of
components that create a trustworthy relationship…..elements that people identify as
important when they are in a relationship that emanates trust.
When we think of products, few words help consumers cough up a few extra dollars other
than knowing that they are purchasing a reliable product that consistently performs the
way it is advertised. Reliability in relationships performs in a similar fashion. The concept
of consistently doing what we agree to is an essential facet of establishing trust. In 12-step
philosophies, folks discuss walking the talk, meaning that what they say matches what
they do. Being timely, following through, performing at a consistent level, “showing up
and “suiting up” and being consistent to our professional, relational or therapeutic
relationships will go a long way in being a trustworthy company, friend, therapist or
This is defined as the qualit