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Apple Portable Service Certification
To utilize Gigabit Ethernet, you must use an Ethernet cable with:
A. two wires (one pair) present.
B. four wires (two pairs) present.
C. six wires (three pairs) present.
D. eight wires (four pairs) present.
A customer states that he cannot access the Internet after connecting his new MacBook
Pro to his cable modem via Ethernet. Which of the following is most likely the cause of
A. The cable modem needs to be restarted.
B. AppleTalk is not enabled on the computer's Ethernet port.
C. The computer is not running the latest version of Mac OS X.
D. The cable modem's Ethernet port is not compatible with the computer's Ethernet
A customer states that he cannot transfer files over the Internet after connecting his new
MacBook Pro to his cable modem via Ethernet. According to the Apple General
Troubleshooting Flowchart, which of the following is the most efficient area to pursue
A. Mac OS X Software Update
B. Network system preferences
C. The Internet Connect application
D. Computer and cable modem compatibility
A customer states that she sees an error message appear when she opens her Web
browser with her iBook G4 using dial-up Internet service. The message displayed in the
Web browser is "The specified server could not be found." When she attempts to access
the same Web page a second time the Web page is loaded without a problem. Which of
the following is the BEST explanation for what is happening?
A. The iBook G4 needs to warm up before it can access the Web page.
B. The Web browser is configured to only access Web pages when reloaded.
C. The iBook G4 dial-up modem is configured