A Study on Human Resources for Information Technology
By Assist Khongwir
Information Technology has emerged as a key dominant sector of the Indian economy.
Various agencies have studied the issue of developing Human Resources for the IT
sector. The quantitative need is sought to be filled by opening more and more engineering
colleges – a short-sighted measure. The issue of human resources development for IT
cannot be handled through a linear Cause - Effect model.
In this report we analyze the needs and constraints of various stakeholders affected by the
issue through a Systems Approach. We derive viable design interventions that would
balance the needs and constraints. We attempt to map the knowledge and skill
components for different educational streams against taxonomy of IT careers.
We recognize the constraints in terms of instructional material and faculty. The limited
funds available for the education sector have to be judiciously balanced between
conventional brick and mortar infrastructure and providing an e-learning environment.
We bring out the interconnectedness in the roles of Government, Academia, Industry and
Although we would have liked to tackle the issue of IT education in its entirety, we have
focused on Software for the simple reason that we have a lesser understanding about the
other components, notably Hardware and Networks.
The third report of the National Task Force on Information Technology has addressed
extensively the issue of human resources development. Some of the State Governments
have realized the importance of Human Resources in developing an IT industry base as
well as in harnessing IT for better governance. Consequently several states have set up or
are in the process of setting up advanced schools of Information Technology &
While it is fairly straightforward to plan for tangible infrastructure such as computers and
networks, it becomes a little tricky while planning for the