Forecast and allow for employee absences during a pandemic due to factors such as personal illness,
family member illness, community containment measures and quarantines, school and/or business
closures, and public transportation closures.
Implement guidelines to modify the frequency and type of face-to-face contact (e.g. hand-shaking,
seating in meetings, office layout, shared workstations) among employees and between employees and
customers (refer to CDC recommendations).
Encourage and track annual influenza vaccination for employees.
Evaluate employee access to and availability of healthcare services during a pandemic, and improve
services as needed.
Evaluate employee access to and availability of mental health and social services during a pandemic,
including corporate, community, and faith-based resources, and improve services as needed.
Identify employees and key customers with special needs, and incorporate the requirements of such
persons into your preparedness plan.
1.2 Plan for the impact of a pandemic on your employees and customers:
1.1 Plan for the impact of a pandemic on your business:
Identify a pandemic coordinator and/or team with defined roles and responsibilities for preparedness and
response planning. The planning process should include input from labor representatives.
Identify essential employees and other critical inputs (e.g. raw materials, suppliers, sub-contractor services/
products, and logistics) required to maintain business operations by location and function during a pandemic.
Train and prepare ancillary workforce (e.g. contractors, employees in other job titles/descriptions, retirees).
Develop and plan for scenarios likely to result in an increase or decrease in demand for your products
and/or services during a pandemic (e.g. effect of restriction on mass gatherings, need for hygiene
Determine potential impact of a pandemic on company business financials using multiple possible
scenarios that affect different product lines and/or production sites.