Coaching in Knowledge Workplace
By Venkat Manthripragada
Unlike the skilled and unskilled manpower of yester years belonging to traditional industry,
knowledge workers involved with the new age industries require more direction and guidance.
With high knowledge and restlessness much higher than the yester year workers, knowledge
workers take more managerial time if not properly coached and directed. This article touches
some important aspects of coaching the knowledge workers.
he modern day workers are knowledge workers and are highly empowered.
hey are as forceful as the river water; always find ways to direct their energies in
irections that allow them to. Because of the dynamism and flexibility the knowledge
orkers may go in all directions which was not the case in case of skilled and unskilled
orkers of yester generations.
t is said that knowledge workers probably require more direction and guidance than
killed and unskilled workers of manufacturing era. Because they can see more world
han what their predecessors could see, the opportunities to loose themselves into the
ilderness are more.
e it a research assignment, new product development, a short term engagement or a
ong term project, directing the workers is the only way to achieve even intended results.
ne of the effective ways of directing the high power knowledge workers is coaching.
oaching in the knowledge environment
oaching in the knowledge environment needs to be handled with a high degree of
nvolvement from the coach who is normally the leader in charge. The leader may or
ay not hold a formal managerial position in the team to act as a coach. A senior
ember of the team with sufficient maturity can act as a coach in directing the energies
f the team in to intended directions.
odern day workers can be motivated, their energies can be directed and can be guided
ut these workers cannot be controlled by organization