Check, Credit Card
& Refund Fraud
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CUSTOMER NAME 04/30/96
GASOLIN
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Crime and Violence Prevention Center • California Attorney General’s Office
What can you do to prevent business fraud?
Learn to recognize it before it’s too late. Here are some common frauds to watch out for:
False identification
Contributing to losses from bad checks and credit cards is the use of false identification.
To minimize this problem, require at least one primary I.D., preferably backed by at least
one secondary I.D.
Primary I.D.s are:
• California driver’s license. Do not accept a temporary license.
• California identification card.
• Employee identification card with laminated photo (check for alterations).
Secondary I.D.s:
• Check guarantee card. Check expiration date and maximum amount of coverage.
Never accept the following as I.D.:
• Membership cards.
• Library cards.
• Any card or I.D. that appears to be altered.
• Social Security cards.
• Temporary driver’s licenses.
Credit card fraud
Do not accept credit cards without proof of identity. Do not accept credit cards without
checking a “Hot Sheet” or telephoning issuer for authorization. Watch for these telltale
signs of credit fraud:
• The card has been altered, has expired, or is not yet valid.
• Signatures on the card and sales slip don’t match.
• The customer makes several purchases in the same department, all under the amount
of the floor limit or that which would require an authorization call to the card issuer.
When suspicious
• Call for an authorization from card issuer, indicate your suspicions and follow
instructions.
Remember
Always destroy carbons from credit card invoices or offer carbon copies to
customers so that credit card numbers and name