○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○The Kansas Lemon Law protects consumers
who buy or lease a new motor vehicle (under
12,000 pounds) found to have significant
irreparable defects during the warranty period.
If you believe your new car is a lemon:
1.
Immediately notify the dealer and detail
your concerns in writing. Follow up
with the owner, general manager or
new vehicle sales manager.
2. Get and keep copies of all
correspondence, the repair orders listing
the problems, the work done and the
dates that the car was in the shop.
3. Contact the manufacturer by registered
mail to report the problem during the
warranty period. Your owner’s manual
will list an address for the manufacturer.
4. Follow any procedure required by the
manufacturer to file a Lemon Law
complaint.
If the manufacturer or authorized dealer is
unable to repair the condition after a reasonable
number of attempts, then the consumer may be
entitled to a replacement vehicle of equal value
or a refund of the full purchase less usage costs.
After taking the steps above, dissatisfied
consumers should contact an
attorney and file a complaint
with the Attorney General’s
Consumer Protection Office,
(785) 296-3751
or 1-800-432-
2310.
Planning Your Purchase
Used Car Tips
♦ Ask your friends to recommend a dealer.
When buying from an individual, make sure
they are the owner by checking the title.
♦ Check the warranty. If a manufacturer’s
warranty is still in effect, contact the
manufacturer to make sure you can use the
coverage.
♦ Ask to inspect the car’s title. Pay
attention to the mileage.
♦ Research the vehicle’s history. Ask the
seller for details concerning past owners, use
and maintenance. Next, find out whether the
car has been damaged in a flood, involved in a
crash, been labeled a lemon or had its
odometer rolled back. The vehicle I