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© eBay 2004
eBay’s Response to the Joint IDA-AGC
Consultation Paper entitled “Proposed
Spam Control Bill”
Submission prepared by:
eBay Singapore
Contact: Valerie Colbourn
Head of Government Affairs
Asia Pacific
Grand Millenium Plaza
181 Queens Road Central
Hong Kong
Email: vcolbourn@ebay.com
Chong Kia Piao
Director, Legal Affairs and Trust & Safety
South East Asia & Hong Kong
89 Neil Road, #03-01,
Singapore 088849
Email: kichong@ebay.com
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© eBay 2004
Introduction
eBay Singapore welcomes the opportunity to provide comments on the proposed Spam
Control Act 2005 (“proposed Bill”).
eBay is the world’s online marketplace, with more than 157 million internet users
registered worldwide. The benefits provided by online trading are extensive individuals can trade
alongside large retailers without high overheads or start up costs; persons in rural areas are able
to access a wider choice of items to buy at competitive prices; great flexibility in payment and
transaction options; and the opportunities to sell to or buy from a global market from the comfort
of your home.
Recognising some of the unique circumstances presented by online trading, eBay has
invested and continues to invest heavily in safe trading initiatives, including development of state
of the art tools and technologies, employing over 1000 people to help make trading on eBay as
safe as possible, and creating and promoting the best consumer education possible. eBay has
also implemented numerous policies to facilitate its goal of providing a safe, fair, and legal trading
environment, and to make its user experience as easy, safe, and rewarding as possible. eBay is
deeply committed to the protection of online consumers.
eBay is committed to ensuring that Singaporean users enjoy world-class consumer
protection in the online environment and this includes protection from Spam and other unsolicited
communications. eBay strives to maintain