Job description: Assistant Bank Manager
As the Assistant Bank Manager, your role would be to help oversee the running of an entire branch,
or a number of small branches.
Every Manager needs a strong team behind them, and as Assistant Manager you'd be their first point
of contact. You'd have to, on a daily basis, motivate and encourage staff to keep the branch/branches
running smoothly and meeting targets.
On top of working with staff, you'd be looking after business and individual customer accounts. It's
your job to keep all regulations and policies in order and maintain good customer relationships.
You'd also be one of the first ports of call for customer disputes and would have to answer a number
of more complex queries.
Marketing also plays a part in your role. You would be responsible for helping to bring in new
customers and boosting the bank's profits.
Hours and environment
9 to 5, Monday to Friday would be your typical working hours as an Assistant Bank Manager,
though some branches will be open on Saturday mornings also.
Your time would be split between working in an open plan, private office and visiting clients or
attending meetings, travelling between them on a regular basis.
Formal business dress is necessary in this type of position, and a driving licence is also essential.
Skills and interests
To be a good Assistant Bank Manager, you must have:
Experience in lower management, ideally within the financial sector
Ability to lead and motivate staff to meet targets
A business focussed attitude, with a good knowledge of the local economy
Ability to deal courteously with customers, with tact and confidentiality
Ability to communicate effectively, and build long-term working relationships
Ability to negotiate, solve problems and make effective decisions
High levels of integrity and honesty
Ability to work as part of a team
Ability to adapt to change
You could join a bank or building society through a management training scheme, or alternatively,
work your way up to the position from