Demo Edition
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NCDS-Business Communications
Manager 50(BCM50) Rls.1.0
Exam: 920-192
920-192
1
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http://www.troytec.com
QUESTION: 1
Your customer has a few small sites. They want all of their voice mail to be on a central site.
What will satisfy these requirements?
A. Centralized Voice Mail
B. Voice Mail Redirect (VMR)
C. Customer Call Routing (CCR)
D. Voice Profile for Internet Messaging (VPIM)
Answer: A
QUESTION: 2
Your customer wants to look at the activity of the trunks on the Nortel BCM50 in real time.
Which software will do this?
A. trunk viewer
B. alpha tagging
C. BCM monitor
D. the BCM50 does not have this ability
Answer: C
QUESTION: 3
Your customer wants incoming calls to come up with the system speed dial names. Which
advanced software feature will do this?
A. alpha tagging
B. call detail recording
C. advanced speed dial
D. The Nortel BCM50 does not have this ability
Answer: A
QUESTION: 4
Which two applications on the Nortel BCM50 require a keycode? (Choose two.)
A. LAN CTE
B. call center
C. hunt groups
D. auto attendant
920-192
2
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http://www.troytec.com
Answer: A, B
QUESTION: 5
A customer requests information on how many queues the Nortel BCM50 with basic call
center can have. What do you tell the customer?
A. one
B. two
C. four
D. eight
Answer: B
QUESTION: 6
You have a customer using a Communication Server (CS) 1000 system at their main office.
They have several branch locations with 6 to 30 people at each location. They do not want to
use a PRI at each site because of cost. However, they do want the features of MCDN. Which
solution should you provide the customer?
A. The Nortel BCM50 can only use MCDN on a PRI.
B. The Nortel BCM50 can use MCDN over a VoIP H.323 trunk.
C. The Nortel BCM50 can only use MCDN on a PRI and cannot be used.
D. The Nortel BCM50 with a VoIP trunk has similar featu