Mac OS X Support Essentials v10.4 Exam
© 2007 - 2008 Test Killer, LTD All Rights Reserved
A user reports that USB devices intermittently stop responding when connected to his
PowerBook, but work properly when connected to another Macintosh. Which step would be
MOST LIKELY to help you isolate the source of the problem?
A. Launch Activity Viewer and watch to see if any device drivers stop responding.
B. Disconnect all non-USB devices to reduce power consumption on his computer.
C. Restart his computer in verbose mode to see if the USB kernel extension is loading.
D. Unplug all his USB devices, then reconnect and test following a split-half search method.
Your Macintosh has been exhibiting system problems, so you need to perform troubleshooting
and maintenance. Which two tasks can you execute from another Macintosh after booting your
system in FireWire Target Disk Mode? (Choose TWO.)
A. Run Repair Disk from Disk Utility.
B. Run Repair Disk Permissions from Disk Utility.
C. Partition drive (non-destructive) from Disk Utility.
D. Run Secure Erase from Disk Utility to defragment the drive.
E. Enable System Administrator (root) login in NetInfo Manager.
Answer: A, B
Which two utilities can display information about a wide range of system components?
B. Setup Assistant
C. System Profiler
D. Internet Connect
E. Network Diagnostics
Answer: A, C
Which three are dynamic service discovery protocols supported by Mac OS X v10.4? (Choose
A. Active Directory
Answer: B, C, F
Authorization verifies ________.
A. a file's creator and type
B. a user's name and password
C. a computer's membership in a computer list
D. a resource availability to a given user account