The Alphacourt Guide to Process Optimisation
How to Optimise Operational Efficiency and Effectiveness and Improve Business Agility
Copyright 2009 Alphacourt. All rights reserved.
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Business Consulting Process Optimisation is a journey that requires a
number of steps to build towards a Continuous
Improvement state. Alphacourt provides help and
guidance to help you achieve this.
• Effectiveness: Are we doing the right things to meet our
• Efficiency: Are our processes optimised to ensure the correct
balance between cost, quality and time?
• Agility: Are we flexible enough to change as quickly as our
markets and business require?
• Alphacourt have developed a five step approach based on the key
phases we see are necessary to delivery rapid and effective change
in an organisation.
• Assessment & Healthcheck - What is the organisational
readiness and fitness for purpose in terms of Strategy, People,
Process and Systems?
• Strategy & Roadmap – How do we develop the framework and
actions required to define our journey?
• Training & Education – Who needs what skills and how we
train and educate our staff?
• Optimisation & Improvement – What do we change and how?
• Mentoring & Support – Where can we get experience to help
us deliver results and to transfer knowledge to our people?
Our clients have told us why they have used Alphacourt:
• Thought-Provoking: By challenging some of the stale and
confused thinking endemic in the market place, we have
provided clarity in how to deliver value.
• Practical: By ensuring that the tasks and deliverables are
achievable without requiring supermen or expensive tooling.
• Effective: By focusing on results we ensure that we deliver
• Cost-efficient: By maximising the contribution of existing staff
and minimising external support.
• Proven: By using decades of real experience from senior