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Effective Date: 9/14/06
NOTICE
PRIVACY RULES FOR VALUEOPTIONS
If you have any questions, please call
ValueOptions.
The phone number is in your member packet.
I.
Your Protected Health Information
Protected Health Information is facts about the health
care you receive and payments for your health care.
In this notice, we use the letters PHI for short. Your
PHI is your health now, in the past and in the future.
We must protect your personal medical information.
We must give you this notice about our privacy rules. This notice tells you who
can see your record without asking you. It also tells you who cannot see your
record without your OK. Usually, we can give only the minimum PHI needed to
complete a task. We use stronger protections for topics like drug abuse
information.
We get your PHI from:
•
your group health plan or its partners
•
your other health insurance companies, if you have any
•
your doctors, nurses, hospitals, clinics, and others who care for you
•
other databases
We must follow the privacy rules in this notice. We can change our privacy
rules at any time. If we make changes, we will put a new notice on our Web site
at www.valueoptions.com. If you want us to mail you a new notice, please call
customer service. The phone number is in your member packet.
This notice
describes how
medical
information about
you may be used
and disclosed and
how you can get
access to this
information.
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II.
Who Can Get Your Protected Health Information
Here are some of the people who can know your PHI:
•
Our customer service representatives
•
Our care managers
•
Our medical professionals
•
Our claims administrators
•
Your group health plan
•
Public agencies that have legal access
Sometimes we must have your written OK to share PHI. Sometimes we can use or
share your PHI without your written OK.
How We Use and Share PHI Without Your Written OK
For treatment: We may give your PHI to people who provide your health care
or Employee Assista