Advocate Development System
In this increasingly competitive business environment, you
must be equipped with the proper tools to drive your casino
forward to continued success.
methodology and Best
Practices to create casino success. This System will generate
that will help you develop
of the one
thing you need to grow — Guest and Employee Advocates!
is a proven methodology for
predicting future growth that measures the degree to which
you have Guest and Employee Advocates. It is an
operational tool that will be used in conjunction with Best
to help you create more advocates. It
also will be used with fun, educational, participant centered
Research hasshown that of typicalquestions askedof guests,
the“likelihood to act as an advocate”has the strongest link to
tangible consumer behavior. Clearly, if guests are willing to
actasanadvocatefor your casino,these same individualsare
very likely to revisitaswellasgenerate
The Advocate Development
We will work together to tailor your
to your unique organizational needs.
Leadership, Program Management, Goals &
Metrics, Incentives, Action Planning, Improvement and Guest
& Employee Closure)
* For more information on
and how this proven methodology
was developed, please read our
ould Your Casino Benefit from a Turnkey
Program that takes the Hassles, Worry and
Guess Work out of generating Future Growth?
new business through word-of-mouth advertising.
Likewise, employees who are willing to act as an advocate
for your property are more likely to remain at your casino
and expand your applicant pool.
score is the number you need to
measure and manage future growth. Our
survey is designed with quantitative analysis in
mind. The responses received in your Guest and
data collection are easy to
interpret and easy to communicate. The higher you