MASTER SERVICE AGREEMENT
This Master Service Agreement (the “MSA”) is entered into on 1 st October, 2008 (the “Effective Date” ) by
and between Equinix (UK) Limited ( “Equinix” ), a company registered in England and Wales under registration
number 3672650 and whose registered office is Quadrant House, Floor 6, 17 Thomas More Street, Thomas
More Square, London E1W 1YW, United Kingdom and Zixcorp Global Inc., a Delaware Corporation
( “Customer” ), a company registered in United States of America and whose registered office is 2711 N.
Haskell Avenue, Dallas, 75204.
In consideration of the mutual covenants and terms and conditions set out below, Equinix and Customer agree as
A. Equinix is an operator of data centre facilities end provider of ancillary services. Customer wishes to make
use of the data centre facilities and receive the ancillary services, and Equinix agrees to provide such to
Customer, on the terms and conditions set out herein.
1. The term “Agreement” as used in this MSA and in the General Terms and Conditions attached hereto as
Attachment A ( “General T&Cs” ) shall mean this MSA and all documents incorporated into this MSA by
reference, including the General T&Cs, and all documents referred to in this MSA and in the General T&Cs
as being incorporated by reference into this Agreement, including the Policies. The specific Services to be
provided are described in a Service Order ( “Service Order” ) or a Statement of Work ( “SOW” ) or a
series of Service Orders or SOWs, which are also incorporated herein by reference. Capitalised terms used
in this MSA but not defined in this MSA shall have the meaning ascribed to them in the General T&Cs.
2. Payment Terms and Taxes
2.1 The Customer shall pay the Service Fees to Equinix on or before the date specified in Clause 2.4. Service
Fees may also be referred to as “Charges” under this Agreement and may include any of the following,
“Installation Charges” , “N