AIAG Publishes Electronic Proof of Delivery Guideline
Timely and accurate transmission of vehicle delivery information benefits carriers,
manufacturers and dealers eliminating millions in unresolved claims.
Southfield, Mich. (Vocus) August 25, 2009 -- The Automotive Industry Action Group (AIAG) announced today
the release of a new guideline for the electronic reporting of vehicle delivery providing irrefutable, real-time
information on the condition of the vehicle, when it is presented to the destination dealer, for all of the parties
AIAG's Electronic Proof of Delivery Work Group with members from Auto Warehousing Co., Alliance
Inspection Management, Chrysler Group LLC., Ford Motor Co., General Motors Co., Identec Solutions, Inc.,
Toyota Logistics Services, Inc., United Road Services, Inc., and Vascor Ltd., developed this guideline to help
standardize data sets which relay vehicle delivery information. Prior to now, proof of delivery was a paper-based
process which caused interoperability and lack of real-time visibility issues.
This newly released guideline provides carriers, manufacturers and dealers a common template, with the same
structure and protocol, which can be adapted and enhanced to fit into all processes.
Using a standardized proof of delivery system provides an electronic time and date stamp as well as irrevocable
proof of delivery, verified by signature. Electronic delivery receipts can reduce reporting time, eliminate errors,
and minimize redundancy. Further adaptation of this type of system would enable real-time communication with
dealerships, immediate payment to the carrier for services provided and accurate assessment of vehicle condition
upon delivery to minimize unresolved claims that presently total in the millions of dollars.
For more information visit the AIAG Web site at www.aiag.org.
AIAG is a unique not-for-profit organization where for more than 25 years, OEMs, suppliers, service providers,
government and academia have worked collaborat