50 Queens Lane
Petaluma, CA 94952
Opportunities in marketing communications and web copy writing.
Production Analyst: June, 2004 – Present
Permanent, full-time position.
? Produced and maintained client HR communications web sites with in-house web tools.
? Proofread, processed, and published HR news articles for the Bureau of National Affairs.
? Completed multiple projects and production requests for Project Managers ahead of schedule.
? Optimized graphics and images.
? Edited medical cost calculators; authored online handbooks and benefit plans.
? Performed Quality Assurance analysis of client web site content and individual components.
? Wrote instructions and procedures for in-house web authoring tool users.
? Created site implementation guides and menus for project managers and new clients.
? Processed online Human Resources news reports for the Bureau of National Affairs.
? Clients include: Hershey, Nissan, Discovery Communications, DHL, Salesforce, RadioShack.
? Marketing Communications
? Press Releases
? Web Content Management
? Creative Writing
? Catalog Content
? HR Communications
? Image and Graphic Editing
? Technical Writing
? Standard Operating Procedures
? User Guides and FAQs
? Training Materials Development
? Proofreading: Grammar and Style
? French Language: Read, Write, Speak
? Chicago Manual of Style, 14th edition
? Active Server Pages (.aspx)
? Adobe Photoshop
? Adobe Acrobat
? Windows XP
? Microsoft Word
? Microsoft PowerPoint
? Microsoft Excel
? Xerox DocuShare
Computer Advertising Products, Inc.
Marketing Communications Consultant: April, 1996 – October, 1997 & March, 2001 – June, 2004
Contract position, full and part-time.
? Wrote annual print and online catalog content.
? Edited product graphics.
? Provided in-house computer technical support and installed hardware.
? Designed corporate