A Simple Guide on
How to Make
A Small Claim
AN ESSENTIAL BUSINESS GUIDE
020 8810 6522
© Acumen Consulting 2009: All rights reserved.
This guide will help you understand the process and make an informed decision on whether or not to
proceed with a small claim.
There may be times when a situation arises where you give serious thought to making a small claim against
an individual or company. However as a hard pressed business owner/manager the pressure of time
combined with a lack of knowledge may prevent you from doing this.
The information contained in this guide is intended to help get you up to speed to understand the process
and thus help you make an informed decision on whether to proceed or not
WHAT IS A SMALL CLAIM?
A small claim is one that is for an amount of no more than £5,000, in England and Wales, £2,000 in Northern
Ireland and £3,000 in Scotland. A personal injury claim should not exceed £1,000. Furthermore it should be
capable of being decided at a hearing lasting no more than a day.
To clear a commonly held misconception - there is no such thing as a small claims court. The county court
uses a ‘small claims track’ to handle claims. This process is intended to be quick, cheap and easy with larger
amounts being handled by a slower, more expensive and complicated system where a lawyer is required.
WHAT CAN I CLAIM FOR?
• Money owed by a business or individual
• Compensation for faulty goods
• Compensation for faulty service such as by builders, garages etc
• Damage to property
• Road traffic incidents
• Personal injury
WHAT YOU SHOULD DO BEFORE MAKING A CLAIM
Court Action should always be viewed as the last resort and before any action is started you must make a
strong attempt to settle the claim. This should always be done in writing clearly stating how much is owed,
what it is for, efforts you have made and a warning that you will make a court claim once a reasonable
deadline expires (a fortnight for instance). Make sure you keep copies