AMPower™ Mobile Business Solutions
Maximize field service productivity
AMPower™ Service is designed to accelerate and optimize the time-critical
business processes and workflows that challenge field service workers on a daily
basis. AMPower SERVICE provides field service workers with bi-directional access to
real-time customer, inventory and other job-related information. By enabling anytime,
anywhere access to information, AMPower SERVICE virtually eliminates
communication bottlenecks and prevents information gaps, miscommunications,
and costly mistakes. The result is a field service organization that is more productive,
more profitable, and more effective.
Using AMPower SERVICE, you can directly access pertinent data to better serve your
customers and get the job done right the first time. The results are fewer back and
forth calls to the call center, less cumbersome paperwork, and lower risk of making
costly mistakes. In addition, technicians in the field can be more responsive by
getting instant alerts and notifications of schedule changes, service requests, and
other time-sensitive updates. AMPower SERVICE can also support portable printing
and scanning devices so that you can further optimize your workflow.
According to Gartner, “the impact of mobility and, in particular, wireless mobility on field service processes is
high.” In fact, the firm reports that “enteprises implementing mobile field service management (FSM)
experience returns on investment at 100 percent to more than 500 percent vs. projects in which the solution is
only for desktop or for which the process remains paper-based.”1 With this amount of business opportunity at
play, it’s no wonder that so many companies are applying mobility to their field service operations as a way to
make them more efficient, reduce costs, and optimize customer loyalty.
1Source: Gartner Report “Field Service Innovation Is Possible Despite Market Fragmentation”, published in