The Specitell Group
Residential Emergency Management
Training and Concierge Staffing
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3334 Peachtree Rd. Suite 408 Atlanta Ga. 30326 * (404) 625-3354 * kyoung@specitell.com *
www.SPECITELL.com
2009
Scenarios:
A category 4 Hurricane or Tornado hits downtown Atlanta. The National Weather
Service tells citizens to find shelter. Living in a High-rise building can be extremely
dangerous in these situations.
Where should the concierge tell the residents they should go to
protect themselves if there isn't a basement?
After the storm is over, management nor the building engineer are able to get to the
building to assist with damages or emergencies and the city's emergency services are
spread thin.
What steps should the concierge take to manage the situation?
A Resident is over in China and has been a victim of a crime and their passport is
stolen. The resident calls their concierge for assistance. What steps should the
concierge take to help the resident?
These are just a few scenarios out of many that can include Floods, Winter Storms,
Biological Attacks, Chemical Attacks, International Emergencies.
IS YOUR CONCIERGE STAFF TRAINED TO HANDLE IT?
WE ARE!
Concierge staffs have continued to be a major asset to Residential Condominium
buildings here in Atlanta but are in desperate need of an upgrade. Although they display
customer service and knowledge of personal service, our extensive research have
concluded that the concierge staff across the country are lacking knowledge in
Emergency Management and this can prove to have a disastrous effect on the residents
they serve. Today's concierge also lack the knowledge and resources to assist their
residents in other states and countries.
The Specitell Group is a private sector Homeland Security and Residential Emergency
Management firm that specializes in residential safety training as well as concierge
staffing. Our extremely qualified executives provide an array of services that will de