CCNA Discovery 4.1 - CCNA Discovery Answers
http://ccna-discovery-4.blogspot.com/
CCNA 1 Chapter 9 V4.0
Labels: CCNA 1 Chapter 9 V4.0
1) What should a network administrator do first after receiving a call from a user who
cannot access the company web server?
Reboot the web server.
Replace the NIC of the computer.
Ask the user to log off and log on again.
* Ask the user what URL has been typed and what error message displays.
2) A customer called the cable company to report that the Internet connection is
unstable. After trying several configuration changes, the technician decided to send
the customer a new cable modem to try. What troubleshooting technique does this
represent?
top-down
bottom-up
* substitution
trial-and-error
divide-and-conquer
3) Only one workstation on a particular network cannot reach the Internet. What is the
first troubleshooting step if the divide-and-conquer method is being used?
Check the NIC, and then check the cabling.
* Check the workstation TCP/IP configuration.
Test all cables, and then test layer by layer up the OSI model.
Attempt to Telnet, and then test layer by layer down the OSI model.
4) Which two troubleshooting techniques are suitable for both home networks and
large corporate networks? (Choose two.)
having a backup ISR
running network monitoring applications
* documenting the troubleshooting process
* keeping a record of system upgrades and software versions
keeping spare switches, routers, and other equipment available
5) Identify two physical-layer network problems. (Choose two.)
* hardware failure
software configuration
devices not able to ping
* loose cable connections
device driver configuration
6) Which ipconfig command requests IP configuration from a DHCP server?
ipconfig
ipconfig /all
* ipconfig /renew
ipconfig /release
CCNA Discovery 4.1 - CCNA Discovery Answers
http://ccna-discovery-4.blogspot.com/
7) What command is used to determine the location of delay for a packet traversing
the Internet?
ipco