A Consumer’s Guide
Headquartered in Kansas City, Mo., the National Association of
Insurance Commissioners (NAIC) is a voluntary organization of the chief
insurance regulatory officials of the 50 states, the District of Columbia
and five U.S. territories. The NAIC’s overriding objective is to assist state
insurance regulators in protecting consumers and helping maintain the
financial stability of the insurance industry by offering financial, actuarial,
legal, computer, research, market conduct and economic expertise.
Formed in 1871, the NAIC is the oldest association of state officials. For
more than 135 years, state-based insurance supervision has served the
needs of consumers, industry and the business of insurance at-large by
ensuring hands-on, frontline protection for consumers, while providing
insurers the uniform platforms and coordinated systems they need to
compete effectively in an ever-changing marketplace.
For more information, visit www.naic.org.
NAIC Executive Headquarters
2301 McGee Street, Suite 800
Kansas City, MO 64108-2662
NAIC Securities Valuation Office
48 Wall Street, 6th Floor
New York, NY 10005-2906
NAIC Government Relations Office
444 North Capitol Street NW, Suite 701
Washington, DC 20001
A Consumer’s Quick Guide to Auto Insurance
- The name, badge number, and contact information for the
officer who comes to the accident. Ask the officer when
and where to get the accident report and accident report
- The time, date and exact location of the accident, with
notes of skid marks, weather and road conditions. Take a
photo or sketch a diagram of the accident scene.
• Call the phone number on your proof of insurance card to
talk with your insurance company’s claims person (adjuster).
Make notes of the dates you talk with your agent or adjuster.
• Don’t feel rushed or pushed to agree with something if you aren’t
comfortable. It might help to have your auto repairer meet with you
and the insurance adjuster