EDGAR Online Leverages DocuSign for Salesforce to Re
Risk
DocuSign Decreases Contract Signing Turnaround from Days to Hours
November 03, 2009 08:00 AM Eastern Time
SEATTLE--(EON: Enhanced Online News)--DocuSign, the leading provider of on-demand electronic signature solutions, today a
EDGAR® Online employs DocuSign to accelerate its contract signing process. The Connecticut-based online Internet distributor of
filings has dramatically reduced its contract time-to-close with DocuSign for Salesforce e-signature services. DocuSign increases the
signing process by streamlining EDGAR Online’s workflows and providing a positive customer experience with sign anytime, anywh
Contracts are electronically signed and returned in hours, not weeks. In addition, DocuSign provides a legally binding signature—th
traditional handwritten signature. Contracts are also returned error-free, thereby eliminating the need to resend contracts for missing
other information.
Like many DocuSign customers, EDGAR Online uses DocuSign for Salesforce integrated with its Salesforce customer relationship
(CRM) system. The combined solution-set enables the company to achieve even greater operational efficiencies for the high volume
fulfilled each month.
“DocuSign significantly improved the company’s workflow cycle,” said Tressa Morgan, sales operations database and client suppor
EDGAR Online. “With DocuSign, you can always look at the status in real-time and know if the contract is still out there. It makes
easier, keeping track of what contracts you sent out and what hasn’t come back yet.”
The DocuSign for Salesforce solution also offers granular administrative controls, which were a selling point for EDGAR Online, M
Through DocuSign’s ability to integrate with Salesforce, EDGAR Online’s customer relationship platform, she can customize contra
set access and privilege rights to determine who can view them.
“I can upload the templates right from DocuSign to Salesforce,” Morgan added. “You used to have to go in and create the