CONTACT US
For more information, contact Terry Robert:
801.705.9498 • trobert@zfco.com
Zenger|Folkman
610 East Technology Avenue, Building B
Orem ,UT 84097
www.zfco.com
The Extraordinary Performer
A Turning Good Employees into Great Performers
MEASURABLE
RESULTS
Using the insights and
tools of the Extraordi-
nary Performer
Program, you can
expect measurable
results from employ-
ee development. Extraordinary Performers achieve:
• Up to five times increase in productivity
• Up to five times increase in net income
• Up to 30 percent increase in customer satisfaction
Additionally, Extraordinary Performers are perceived
as having more career potential than average em-
ployees.
CLIENTS using this program include ConocoPhillips,
Sandia National Labs, and Veritas.
KEY LEARNINGS
Our goal is to strengthen, not replace, your organiza-
tion’s existing approach to employee development.
Ideally for individual contributors, participants leave
with a well-thought through personal road-map for
their development. In that process participants:
• Learn a new “strengths-based” approach to de-
velopment that helps performers move from good
to great.
• Understand the critical elements that support
extraordinary performance.
• Learn how organization expectations of high
performance change as individuals grow in their
careers.
• Learn about the 16 behaviors that separate the
highest performing individuals from the rest.
• Utilize multi-rater feedback to identify key strengths
and possible neutralizers.
• Create a personal development plan that focuses
on building strengths.
• Focus on long-term developmental positions and
experiences.
• Imbed professional development in daily, on-the-
job activities and current work priorities.
RESEARCH BASE
This program is an extension of the research from the
bestselling book, The Extraordinary Leader, by Drs.
Jack Zenger and Joe Folkman. It draws on 20 years of
research and data from detailed statistical profiles on
more than 25,000 managers and individual contribu-
tors in a wid