Crisis Communications Plan
MISSOURI S&T Department of Communications/Office of Public Relations
MISSOURI S&T CRISIS COMMUNICATIONS PLAN
MISSOURI S&T Department of Communications, Office of Public Relations
105A Campus Support Facility || University of Missouri-Rolla || Rolla, Missouri 65409-0220
Phone: 573-341-4328 || Fax: 573-341-6157 || E-mail: firstname.lastname@example.org
Updated Feb. 27, 2008
This document is available online at http://news.mst.edu/files/crisis.pdf.
About the plan
The MISSOURI S&T Crisis Communication Plan provides policies and procedures for the coordination
of communications within the university community, and between the campus, the media and the public
in the event of a crisis situation.
A crisis situation is any situation or event that has a major impact on the campus community and the
broader public. Examples of a crisis situation may include fires, bomb threats, deaths or serious injuries,
natural disasters, major crimes or major disruptions of campus operations, such as a campuswide power or
network outage. Crisis situations may include police investigations, protests or other situations that
require a public response.
A crisis situation may be defined by the Chancellor, University Police, Environmental Health and Safety,
the Division of Student Affairs or Information Technology, depending on the nature of the event or
This plan is not intended to change the way emergencies are initially reported. All emergencies on
campus should be reported immediately to University Police (341-4300).
This plan not only addresses media relations and communications issues, but also includes procedures for
the rapid identification of potentially harmful situations and the methods for responding to these
situations quickly and effectively. It is the goal of this crisis communications plan to establish guidelines
for dealing with a variety of situations, and to ensure that campus officials and communicators are
familiar with those procedures and their roles in t