Strategic Plan
Finance & Services
To provide the University of Calgary with exceptional financial, human resource,
information technology, risk management, safety and security services in support
of student success, high quality research and scholarship, and return to
community.
2008/09
–
2010/11
University of Calgary
2008/09 – 2010/11
Vision
Exceptional client service through:
Mission
To provide the University of Calgary with exceptional financial, human resource,
information technology, risk management, safety and security services in support of
student success, high quality research and scholarship, and return to community.
Values
We create value by:
• Collaborating, supporting and respecting one another.
• Acting with integrity.
• Simplifying and streamlining processes continuously.
• Communicating openly and honestly.
• Accepting responsibilities and meeting commitments.
[2]
• Developing a dedicated, valued and diverse workforce.
• Encouraging excellence in everything that we do.
Our Clients
We are committed to exceptional client service. As the University of Calgary grows in
size and complexity, relationships built on trust are more important than ever. Close-
working relationships define our culture and service philosophy.
Our clients have a right to expect:
• Excellence
• Value
•
Integrity
• Respect
• Commitment and
• Teamwork
[3]
[4]
Our Services
We provide a number of services in support of the University of Calgary’s goals and
objectives. Services include:
Financial Services:
• Office of the Controller
• Financial Planning & Analysis
• Research Accounting
• Supply Chain Management
• University Audit Services
• Treasury and Investments
Information Technology:
• Administration Services
• Client Services
•
Infrastructure Services
• Learning Services
• Research Services
•
Information Security Office
Human Resources:
• Academic Staff Relations
• Staff Relations & Consulting Services
• H